Introduction to Communication-Creating I Messages-discussion Personal Statement

Introduction to Communication-Creating I Messages-discussion - Personal Statement Example These situations could be the temperament and personal mood at the time of communication (Bishop 4). Non- assertive communication is in most cases defensive and irrational. I remember one scenario when I was in a meeting with my business partner. We had agreed on the standard terms for our ERP implementation to one of our clients. A disagreement arose on what duration the implementation of the project would take. A series of questions kept on propping up from my partner. There was a heated disagreement and the discussion turned out acrimonious. My partner in deed had some valid concerns. Assertive communication in this case would have solved the acrimony. Assertiveness is a skill that needs to be incorporated in day to day communication. When one is tactical in his or her communication, they listen more than they talk. The basis of careful listening is to gain a clear understanding of the other person’s perspective. The result would be a balanced reaction to whatever the issues under discussion. I now have an understanding of assertiveness in communication. It is more productive and it results to tangible